In this guide there is a step-by-step walkthrough you can use when installing an eSIM on your iOS device.

Installing an eSIM using a QR Code

Before attempting to install the eSIM there are three main things you will need.

  • A strong internet connection - Ideally you will need to be connected to Wi-Fi or have a good internet connection.
  • An eSIM compatible device - If you are unsure whether your device is compatible with eSIMs, please check the following article: List of compatible devices
  • The device is network unlocked - If you are unsure whether or not your device is locked to a certain network, please check the following article: Locked/unlocked devices

Do not forget to turn on Data Roaming once the installation is complete.

1. Go into your Settings and tap on Mobile Data or Cellular Data.

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2. Tap Add eSIM.

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3. Tap Use QR Code.

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4. Scan QR code provided.

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5. Tap Continue.

Note: Do NOT close this window else the installation may fail.

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6. Please allow up to 10 minutes for the eSIM to activate.

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7. Tap Done to complete the installation.

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8. Configure the following settings suggested below. Set Default Line to Primary > Tap Continue.

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9. Set Mobile Data to your previously chosen eSIM. As in the example below Business.

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10. Go back into Settings > Tap Mobile Data or Cellular Data. Tap on the eSIM you want to check Data Roaming.

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11. Toggle the switch to On.

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12. The Data Roaming toggle should appear as below on the installed eSIM.

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13. The eSIM is now installed and set up.